great stay but needs minor improvements

The pet-friendly policy exceeded our expectations, providing a convenient area for walking dogs. Room service brought us delicious meals that made our stay feel more luxurious.

The pet policy could be more flexible for guests with more than one dog.

great nearby parks and vibrant downtown atmosphere

I recently enjoyed my stay, where the friendly staff welcomed me right away and the hotel's awesome walkable area made it easy to explore nearby spots like Market Square and Charles Krutch Park, both just a few minutes away.

This place is a culinary delight, especially with awesome local joints like The Tomato Head just around the corner! Also, the staff was super friendly and made our stay all the more enjoyable.

Only real bummer was the mini fridge situation—they don't call it mini for nothing!

The hotel was amazing! The staff was excellent, always friendly and ready to help. The room was spacious, very clean, and had a super comfortable bed. There were plenty of towels available and a great variety of coffee and teas in the room, perfect for a cozy night in. The location was also fantastic, just a short walk from Market Square with lots of dining options nearby.

Our mini fridge was really mini and couldn’t fit our takeout food.

Entering the garage right next to the lobby made parking convenient. The staff provided exceptional service, with a bellman going the extra mile to recommend local antique stores. However, disruptions from a group of high schoolers led to a restless night, and noise levels in the hall were frustrating, detracting from the overall experience.

my stay at the hotel for my birthday was truly special. the staff exceeded my expectations with their friendly service, and the room was comfortable and clean. the location was perfect, just a short walk to all the downtown attractions and restaurants.

the mini fridge was too small.

I had a great stay in a spacious room with a comfortable bed. The staff was exceptionally friendly and attentive to my needs. The location was perfect, very close to dining options. The indoor swimming pool was a nice touch. Overall, a relaxing experience! 👍

I thoroughly enjoyed my stay at Crowne Plaza Knoxville Downtown University. The hotel was beautifully decorated, with a clean and welcoming atmosphere. The staff were incredibly attentive, making my experience even more enjoyable. I felt safe and comfortable throughout my visit.

More accessible seating in common areas would help.

This place suits me perfectly and provides everything I need. The friendly staff helped with currency tips, and I enjoyed the wi-fi, 24-hour reception, and indoor swimming pool. I highly recommend it for a relaxing stay.

Perfect for Couples Seeking Comfort

The staff here is just exceptional. One morning,, I was greeted by name at breakfast by the hostess, who even remembered my drink choice. And when I stepped into my room, I found it spotless and well lit, like they truly cared about my experience.

It wasn't exactly cheap,, but for what I got, I felt it was still reasonable.

Recommend for a transient stop

Comfortable room, attentive staff, with friendly service that was evident when they went out of their way to help us find our way around. the hotel also features excellent amenities including a great fitness center and indoor swimming pool, all while being conveniently located just 30 km from the airport.

We stayed here for a weekend with our 5 teenagers and 2 children, and everyone loved the location! It was just steps away from all the downtown fun, including great spots to eat and local attractions. The staff was incredibly welcoming, making our stay smooth. The kids particularly enjoyed the breakfast options.

For dads, it would be great if there were more family-friendly activities on-site.

Just a prime choice for a stopover in Knoxville with good value considering the price it charged. The breakfast buffet was fantastic and reasonably priced. Parking is limited, so arrive early to secure a spot.